FAQ

Which insurance for 2019-2020?

When you purchase your package, we recommend that you purchase insurance

A. SKIPASS INSURANCE - AN INSURANCE PRODUCT COVERING REIMBURSEMENT AT 3.-/DAY OR CHF 44.-/SEASON

Refunds - Max. CHF 2'000.00.

- Pro rata temporis reimbursement of the ski pass, ski lessons and rented sports equipment for losses incurred in the event of an inability to ski for one of the following reasons:

Serious illness, accident or death of the insured 
Serious illness, accident or death of a relative of the insured person (coverage not applicable for seasonal or annual subscriptions).
If less than 5 slopes in the ski area are accessible due to bad weather conditions (guarantee not applicable for seasonal or annual subscriptions).
B. SNOWASSIST - AN INSURANCE PRODUCT COVERING REIMBURSEMENT AND ASSISTANCE AT CHF 5./DAY OR CHF 90.-/SEASON

Refunds // Max. CHF 2'000.00.

- Pro rata temporis reimbursement of the ski pass, ski lessons and rented sports equipment for losses incurred in the event of an inability to ski for one of the following reasons:

Serious illness, accident or death of the insured 
Serious illness, accident or death of a relative of the insured person (coverage not applicable for seasonal or annual subscriptions).
If less than 5 slopes in the ski area are accessible due to bad weather conditions (guarantee not applicable for seasonal or annual subscriptions).
Search and rescue costs // CHF 350.00

Provided they have been carried out by the rescue organisation of the ski resort.

Emergency medical expenses - Ambulance and/or helicopter transportation expenses - Medical repatriation // Actual expenses, Max. CHF 10'000 - cumulative / season

Reimbursement of emergency medical expenses in Switzerland in the event of an accident and only if they are not covered by basic or private health or accident insurance.
Coverage of the insured's first transport costs from the accident site to the nearest medical centre. Coverage of the cost of helicopter flights to a hospital in Switzerland.
Coverage of the insured's medical repatriation costs to his or her usual place of residence, provided that the beneficiary has sought emergency medical care.
Provision of a driver // CHF 2'500.

Provision of a replacement driver to bring the vehicle and the insured person back to their usual place of residence.

How do I know my WTP number?

The number is printed on the front of your hands-free card :

Attention :

  • There are no spaces in my hands-free card number
  • I have to enter the dashes
  • There cannot be an O letter in my hands-free card number, but the number 0
  • If my pass has 2 numbers above each other, you must enter the first one (the one that is not in the white box)
  • Do not enter WTP

What is a "Hands Free" card ?

The "Hands Free" lift pass is a smart media card, of credit card size with a high-performance chip, it gives you access to the ski lifts with greater comfort and speed thanks to the chip which can be read remotely.

3 advantages:

  • Practical: no risk of loss or damage because this card remains in your pocket (do not place it with your mobile phone, a pocket ashtray, another "hands-free" holder, your keys, your bank card and any metal object).
  • Ecological: it can be used season after season.
  • Economical: you can top up your packages online without having to pick them up at the checkout, saving you valuable time. And you accumulate suns that will allow you to benefit from a free day.

How do I pay my order ?

By Internet: only payment by credit card (VISA and MASTERCARD) validates your order.

At the cash desk: it is possible to pay in cash, REKA checks, Rekacard, Maestro, Postcard, Visa, Mastercard, American, Diners, My-One.

Where are the counters located and what are the hours?

Champéry
Bottom of the cable car : winter 08:00 - 17:00 / summer 08:30 - 17:00
Grand-Paradis : winter 08:15 - 14:30 / summer closed

Les Crosets
Main counter : winter 08:00 - 17:00 / summer 08:45 - 16:30

Champoussin
Bottom of TK Champeys : winter 08:30 - 13:30 (min.) / summer closed

Morgins
Bottom Foilleuse: winter 08:30 - 16:30 / summer 09:00 - 16:45
Bottom Corbeau: winter 09:00 - 13:30 / summer closed

 

What do I need to buy a seson pass online?

The fields to be completed are:

> NAME
> DATE OF BIRTH
> Photo (extensions accepted: "png", "jpg", "jpeg")

By default, you are assigned a new card.

Consider buying insurance. No compensation is made by us

.

Age categories?

WINTER SEASON 2019-2020
Adult: 1955-1994
Child -12 years old: 2008 and younger
Borderpass: 1994-2014
Senior: 1945-1954
Kid for free: 2015 and younger
Super Senior: 1944 and before


Children born after 31.112.2014 must be in possession of a free ticket, given with the purchase of an adult or on presentation of a registration for a ski course, at one of the Champéry-Les Crosets Morgins or Champoussin points of sale and on presentation of proof.

To obtain a discount, you have to present a receipt (remember to keep your receipts in your smartphone). Discounts are not cumulative under any circumstances.

Family or tribal rate?

To benefit from the family rate​:
Minimum 4 paying persons (father, mother, single children up to 19 years old, 24 years old if student or apprentice). All ski passes must be purchased simultaneously and for the same duration. The domain may be different. The presentation of an identity document for each person is mandatory.

Tribal rate: validity 4 das - 21 days
Prices at -10% from 4 people buying packages of the same duration, with a single payment.

Are there group reductions ?

The following reductions are attributed:

Group of 13 to 49 people: +/- 10% discount
Group of 50 to 99 people: +/- 15% discount
Group from 100 people: +/- 20% discount

To benefit from the group rate, the packages must be purchased simultaneously, for the same duration and be the subject of a single payment.

The group rate is valid for packages from ½ to 21 days. It cannot be combined with the family rate. The domain may be different.

The group rate is only available at the ticket office. A preliminary order is recommended.

How to recharge my hands-free card ?

1. directly from home, by visiting www.pds-ch.ch

2. from your smartphone or tablet on www.pds-ch.ch

3. at the ski lift ticket offices of Champéry - Les Crosets - Champoussin - Morgins