For any purchase of a Portes du Soleil season pass, you will receive:
5 vouchers winter and 1 voucher summer for 1 day pass valid on the 4 Vallées domain and Aletsch Arena domain (does not apply to the free kid pass).
Partially used or unused tickets, whether or not caused by the user, are under no circumstances reimbursed. If the lifts are entirely or partially suspended due to bad weather (e.g. storm) or a case of force majeure, the customer is not entitled to any refund.
Only those persons who have taken out an insurance policy offered at the time of purchase of the package are entitled, under the conditions of the insurance in question, to any reimbursement whatsoever. Requests for reimbursement should be addressed directly to the insurance company. The general terms and conditions of insurance and additional information are available on the following website www.snowassist.ch