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No refund without insurance

No refunds/compensation are made by Portes du Soleil. Only persons who have bought an insurance at the time of purchase of the skipass are entitled, under the conditions of the insurance in question, to any reimbursement whatsoever. Reimbursements are made directly by the insurance company.

Skipass assur logo

SKIPASS ASSUR 
CHF 3.-/day from 2 days or CHF 51.-/winter season
SKIPASS ASSUR PREMIUM – CHF 69.-/ year
SUMMER ASSUR
CHF 3.-/day from 2 days or CHF 14.-/summer season

Services provided in brief: Pro rata temporis reimbursement of

– ski pass
– (ski) lessons
– rented sports equipment.

SNOW ASSIST
CHF 5.-/day or CHF 94.-/winter season
SNOW ASSIST PREMIUM – CHF 104.-/year
SUMMER ASSIST
CHF 5.-/day pr CHF 22.-/summer season

Services provided in brief: Pro rata temporis reimbursement of

– ski pass
– (ski) lessons
– rented sports equipment.

Search and rescue costs
Emergency medical expenses
Ambulance transportation expenses
Helicopter transportation expenses
Medical repatriation
Provision of a driver 

To report a claim online, you must enter the number of your ski card (XXXXXXXX-XXX-XXX) which is linked to your ski pass in the policy number box:

Reporting a claim

Download the complete GIC


Contact info in the event of a claim:

Phone number :  +41 (0) 22 939 22 44
Email : travel@europ-assistance.ch
Adress :
Europ Assistance – Av. Perdtemps 23 – 1260 Nyon – Switzerland