Various questions

How do I know my WTP number?

The number is printed on the front of your hands-free card :

Attention :

  • There are no spaces in my hands-free card number
  • I have to enter the dashes
  • There cannot be an O letter in my hands-free card number, but only the number 0
  • If my pass has 2 numbers above each other, you must enter the first one (the one that is not in the white box)
  • Do not enter WTP

What is a "Hands Free" card ?

The "Hands Free" lift pass is a smart media card, of credit card size with a high-performance chip, it gives you access to the ski lifts with greater comfort and speed thanks to the chip which can be read remotely.

3 advantages:

  • Practical: no risk of loss or damage because this card remains in your pocket (do not place it with your mobile phone, a pocket ashtray, another "hands-free" holder, your keys, your bank card and any metal object).
  • Ecological: it can be used season after season.
  • Economical: you can top up your packages online without having to pick them up at the checkout, saving you valuable time. And you accumulate suns that will allow you to benefit from a free day.

How do I pay my order ?

By Internet: only payment by credit card (VISA - MASTERCARD - TWINT) validates your order.

At the cash desk: it is possible to pay in cash, REKA checks, Rekacard, Maestro, Postcard, Visa, Mastercard, American, Diners, My-One.

How to recharge my hands-free card ?

Season tickets can not be ordered by reloading.

1. directly from home, by visiting

2. from your smartphone or tablet on

3. at the ski lift ticket offices of Champéry - Les Crosets - Champoussin - Morgins

Where are the counters located and what are the hours?

Bottom of the cable car : winter 08:00 - 17:00 / summer 08:30 - 17:00
Grand-Paradis : winter 08:15 - 14:30 / summer closed

Les Crosets
Main counter : winter 08:00 - 17:00 / summer 08:45 - 16:30

Bottom of TK Champeys : winter 08:30 - 15:00 (min.) / summer closed

Bottom Foilleuse: winter 08:30 - 16:30 / summer 09:00 - 16:45
Bottom Corbeau: winter 09:00 - 15:00 / summer closed


What do I need to buy a season pass online?

The fields to be completed are:

> Photo (extensions accepted: "png", "jpg", "jpeg")

By default, you are assigned a new card.

Consider buying insurance. No compensation is made by us


Age categories?

Adult: basic rate
Child: from 5 to 15
Youth: from 16 to 19
Student: from 20 to 24, with student card = youth
Senior: from 65 to 74
Super Senior: from 75

Children under 5 the ski pass is compulsory but free and is available on presentation of an ID card.

For season tickets, the determining age is the person's age on January 1, 2020.

To obtain a discount, you have to present a receipt (remember to keep your receipts in your smartphone). Discounts are not cumulative under any circumstances.

Family or tribal rate?

To benefit from the family rate​:
Approximately -10%Minimum; 4 paying persons (father, mother, single children up to 19 years old, 24 years old if student or apprentice). All ski passes must be purchased simultaneously and for the same duration. The domain may be different. The presentation of an identity document for each person is mandatory.

Tribal rate: validity 4 das - 21 days
Prices at -10% from 4 people buying packages of the same duration, with a single payment.

Are there group reductions ?

The following reductions are attributed:

Group of 13 to 49 people: +/- 10% discount
Group of 50 to 99 people: +/- 15% discount
Group from 100 people: +/- 20% discount

To benefit from the group rate, the packages must be purchased simultaneously, for the same duration and be the subject of a single payment.

The group rate is valid for packages from ½ to 21 days. It cannot be combined with the family rate. The domain may be different.

The group rate is only available at the ticket office. A preliminary order is recommended.

How long in advance do I have to order my ski pass?

The order must be made at least:
- for a reload: ideally 1 hour before the beginning of validity - in this case, the first passage at a terminal will validate the purchased package
- for a new purchase without sending: 24 hours before the start of validity - collection in your heart station at the chosen point of sale (Champéry - Grand-Paradis - Crosets - Champoussin - Morgins)
- for a new purchase with sending: 8 days before the beginning of validity - sending by post at a cost of CHF 3.-